FREE SHIPPING
On Orders of $200 or more (exclusions apply)
We ship via
USPS & UPS
*UPS & USPS ARE NOT HONORING THEIR MONEY BACK GUARANTEE ON SHIPPING UNTIL FURTHER NOTICE*
This means that shipping is non-refundable on orders unless there is an error on our part. Although we do our best to ship your orders as quickly as possible, this does not mean we are responsible for shipping your order the same day it is placed. Please allow extra time to receive your merchandise.
Available Shipping Options:
Priority Mail Express (2-4 days)
Priority Mail (2-7 days)
UPS Ground (1-5 business days)
UPS 3-Day Select
UPS 2nd Day Air (2 business days)
UPS Next Day Air (1 business day)
In-Store Pick-up (Norcross, Georgia)
Priority Mail Delivery Map
Shipping Time from Georgia (Business days M-F)
Exceptions apply and delivery time is not guaranteed.
Return & Refund/Exchange Policy?
We accept returns and exchanges on un-opened packages within 30-days of the order date.
If you need to return or exchange an item, please contact us with your order number and details about the product you would like to return or exchange. We will contact you with instructions on how to return the merchandise for a refund or replacement.
Customer is responsible for shipping costs on returned merchandise.
Return Address and Contact Information
5990 Unity Dr, Ste J
Norcross, GA 30071
1-800-796-0997
Out of Stock Merchandise?
If an item on your order is out of stock, we will attempt to contact you by phone or email whenever possible. You will be given any available substitution or replacement options at this time. If you do not respond within 24 hours, your order will be shipped as is.
Free Shipping
“FREE SHIPPING” on Ground Orders of $200 or more.
Excludes:
Lagenda Air Blowers, Columns, Arches, Bases, Liquids, Balloon Weights, etc.
Can not be combined with other coupon codes or other discounts.
Only applies to “Ground Orders” in the Continental US.
All orders will be shipped via UPS unless another method is selected
*IMPORTANT* Customer is responsible for choosing Free Shipping at Checkout when the order qualifies.
International Shipping
We currently deliver to CANADA, via USPS Ground (5-6 day) delivery. pshelium.com is not liable for International duties and taxes requested or collected at the time of delivery. Different Provinces in Canada require these fees when receiving packages shipped using UPS. Please inquire with your local Postal carrier as to the regulations in your area when receiving packages from the US when shipped by United States Postal Service to determine what if any charges will apply.